Canon EOS 350D 64bit Driver Problem
January 22, 2011
First of all before you go any further… You will not be able to find a driver download anywhere on the internet for the Canon EOS 350D / Digital Rebel XT. The work around described below will at least let you access your images through your camera USB connection, if you don’t already have a compact flash (CF) card reader to hand….
After years of struggling to get full control over my photographs using cheap point and shoot digital cameras, I decided to purchase a second-hand Canon 350D / Digital Rebel XT as a cheap entry into the digital SLR realm.
I’m very happy with the camera its self, but disappointment came my way when trying to connect the camera to my laptop running Windows 7 64-bit.
With the 350D set to “PC Connect” in the cameras settings menu and attaching it directly to my laptop via the USB cable, resulted in the message “Device driver software was not installed successfully.” After a quick search I found that switching the USB communication setting to “Print/PTP” allowed Windows 7 to at least see the camera as a drive, allowing me to gain access to the images stored on the card. This work around is all well and good, but renders the remote shoot function redundant, this is something I can/will have to live without.
After seeing very old posts on forums relating to this problem, from what I can see up until now there has been no attempt on Canon’s behalf to bringing out a 64-bit compatible driver. This makes me think that Canon’s after sales support may not be all that. I know there is no issue with the newer models of this camera, but if I do find my self in the future wanting to upgrade to a newer digital SLR, I may have just been persuaded to seriously consider a Nikon over Canon.